ship2user
E-Commerce Business Solutions

Built for Complex Purchases in High AOV & Logistics-Heavy Verticals

Six live stores, in high-value markets — specialty HVAC, natural stone, commercial/residential/industrial heating equipment and air curtains, faux stone and various wall siding, panels, and cladding, and globally sourced natural stone hardscaping. Real expertise, real partnerships, and state-of-the-art AI integration for 24/7 customer & technical support. We've shipped thousands of parcels, dating back to 2004.

Why ship2user

Natural Moats

Expert handling of heavy freight, high AOV, and complex specs. The verticals that reward expertise and punish guesswork.

Real Partnerships

Authorized distributors only — genuine manufacturer relationships built over years.

Consultative Sales

Our AI opens the conversation. Real experience closes it. Every complex order gets a human behind it.

Shared Infrastructure

One platform powering six stores. Tooling, freight logic, and AI that compound with every build.

0+

Years Operating

0

Live Stores Cross-Selling

High AOV

Logistics-Heavy Focus

24/7

AI-Powered

Live

Personal Service 📞

ship2user Member Sites

One ecosystem with shared resources, tools, and support.

A growing portfolio of specialist e-commerce stores designed to simplify otherwise complex niche verticals and logistically challenged verticals.

Our Process

How We Operate.

Four disciplines, one operating system — from sourcing the right partners to closing the sale.

PRODUCT

Partner with industry-leading manufacturers.

PLATFORM

Build specialized, conversion-focused e-commerce stores.

PROMOTE

Elevate online exposure via search, social, and brand representation.

PERFORM

Accelerate sales and maintain high customer satisfaction.

About

Our Team & Vision.

ship2user is a family-founded company built on two decades of hands-on e-commerce operating. We specialize in complex, logistics-heavy verticals that reward real expertise — pairing genuine manufacturer partnerships with modern AI tooling. Our culture is simple: know the products cold, treat partners like partners, and still pick up the phone.

DH

Dave Hammond

Founder & CEO

dave@ship2user.com+1 (289) 809-6762
DG

Debrani Ghosh

VP Marketing

debrani@ship2user.com+1 (416) 797-1976
D

Demarco Hammond

Operations & Development

D

Dalina Hammond

Team

Join Our Team

We're Hiring.

Remote-first roles for people who want to build something that lasts.

Manager, Customer Service

Full-Time · Remote

Marketing Manager, E-Commerce

Part-Time · Remote

Developer, E-Commerce

Contract · Remote
Partner with ship2user

We Build. We Scale.

HVO launched in 2016. Still running a decade later — that's not a pitch, it's a proof of concept. We find underserved verticals, build clean stores, form genuine manufacturer partnerships, and grow alongside our partners with fully aligned incentives and respect for existing distribution networks. We're not freelancers. We're not an agency. A portfolio model built for the long game. You bring the vertical; we build digital infrastructure, AI tooling, freight systems, and 20 years of experience to represent our brand partners and sell.

Shopify Powered Stores — End-to-End

From framework build to catalog ingestion to launch, our go-to-market process is refined and highly efficient.

AI Tooling & Automation

Chatbots, Catalog AI, Social Media Publishing

Freight & Logistics Systems

LTL, heavy freight, complex fulfillment. Solved infrastructure.

Aligned Objectives

We win when we generate accretive sales for our partners, all the while respecting, promoting, and supporting existing distribution partners.

Hello, how can we help?